Last Updated: January 15, 2026  |  Effective Date: January 15, 2026

Table of Contents

1. Introduction & Scope

Welcome to lion78. This Privacy Policy explains how lion78 ("we", "us", "our", or the "Company") collects, processes, stores, shares, and protects personal information about users ("you", "your", or "User") of our online betting platform accessible at https://lion78.cam and any related sub-domains, mobile interfaces, and associated services (collectively, the "Platform").

lion78 is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. We operate in compliance with applicable international data protection principles and are guided by frameworks including the General Data Protection Regulation (GDPR) where applicable to European residents accessing our platform, as well as Indonesian Law No. 27 of 2022 on Personal Data Protection (Undang-Undang Perlindungan Data Pribadi).

This Policy applies to all personal data we process in connection with your use of the Platform, including account registration, identity verification (KYC), deposits and withdrawals, game play activity, customer support interactions, and marketing communications. By creating an account or continuing to use lion78 services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

Our Privacy Commitment

We will never sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to deliver, secure, and improve the lion78 experience and to fulfil our legal obligations.

2. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

  • "Personal Data" — Any information that directly or indirectly identifies a natural person, including name, national identification number, email address, IP address, device identifiers, and financial account details.
  • "Processing" — Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, disclosure, erasure, or destruction.
  • "Data Controller" — lion78, the entity that determines the purposes and means of processing your Personal Data.
  • "Data Processor" — A third party that processes Personal Data on behalf of lion78, subject to written data processing agreements.
  • "Data Subject" — The individual whose Personal Data is being processed; in this context, you, the User.
  • "KYC Documents" — Government-issued identification and supporting materials submitted for identity verification, including Indonesian KTP (Kartu Tanda Penduduk), passport, driver's licence, utility bills, and selfie photographs.
  • "Cookies" — Small data files stored on your browser or device to facilitate platform functionality, user preferences, and analytics.
  • "Consent" — A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose.

3. Data We Collect

lion78 collects the following categories of personal data in connection with providing our Services:

3.1 Identity and Contact Data

  • Full legal name as it appears on government-issued identification
  • Date of birth and age verification details
  • Indonesian National ID number (NIK from KTP) or passport number
  • Residential address (city, province, postal code — Jakarta, Surabaya, Medan, Bandung, Bali, and other Indonesian cities)
  • Email address and mobile phone number
  • Selfie photograph and KYC verification images

3.2 Financial Data

  • Bank account numbers and bank names (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata)
  • E-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja)
  • Deposit and withdrawal transaction history, amounts, and timestamps
  • Account balance and bonus balance information

3.3 Gaming Activity Data

  • Bet history, game sessions, wager amounts, and win/loss records
  • Sports betting selections (football leagues, match outcomes, bet types such as Asian handicap and mix parlay)
  • Casino game preferences, session duration, and RTP statistics
  • Bonus redemption history and wagering progress

3.4 Technical and Device Data

  • IP address and geolocation data at login and key transactions
  • Browser type, version, and operating system
  • Device identifiers (device ID, mobile advertising ID)
  • Session timestamps, page views, and click-stream data
  • Login history and authentication events

3.5 Communications Data

  • Customer support chat transcripts (live chat, WhatsApp, email)
  • Survey responses and feedback submissions
  • Marketing communication preferences and opt-in/opt-out records
Data Category Examples Mandatory?
Identity & Contact Name, KTP/NIK, email, phone, address Yes — required for account creation and KYC
Financial Bank account number, e-wallet ID, transaction history Yes — required for deposits and withdrawals
Gaming Activity Bet history, session data, bonus records Collected automatically during platform use
Technical & Device IP address, browser, device ID Collected automatically; required for security
Communications Support chats, marketing preferences Collected when you contact us or opt in

4. How We Collect Your Data

We collect personal data through the following channels:

4.1 Directly From You

  • When you register an account and complete the onboarding form
  • When you submit KYC documents for identity verification
  • When you make deposits, request withdrawals, or update your payment details
  • When you contact our customer support team via live chat, email, or WhatsApp
  • When you complete surveys, participate in promotions, or provide feedback

4.2 Automatically During Platform Use

  • Through cookies, web beacons, pixel tags, and similar tracking technologies embedded in our website
  • Through server logs that record IP addresses, access times, and page requests
  • Through your gaming activity — every bet placed, game session initiated, and transaction completed is logged by our systems
  • Through device fingerprinting used to detect fraudulent activity and duplicate accounts

4.3 From Third Parties

  • Identity verification providers and KYC technology partners who process your documents and facial recognition data
  • Payment processors and banking partners (BCA, BRI, BNI, OVO, DANA, etc.) who confirm transaction details
  • Fraud detection and anti-money-laundering screening services
  • Game software providers (Pragmatic Play, Evolution Gaming, etc.) who share aggregated game session data

6. How We Use Your Personal Data

lion78 uses your personal data for the following purposes:

  • Account Management: Creating, maintaining, and securing your player account; authenticating your identity at login; enabling password recovery.
  • Identity Verification (KYC): Verifying your age (21+ only), identity, and residential address to comply with regulatory obligations and prevent underage gambling.
  • Payment Processing: Facilitating deposits from and withdrawals to your registered BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, or other supported payment method accounts.
  • Gaming Services Delivery: Enabling you to place bets on sports events (BRI Liga 1, EPL, La Liga, Champions League, etc.), play casino games, access togel (lottery), and view sabung ayam (cockfighting) streams.
  • Fraud Prevention & Security: Detecting and preventing unauthorized access, fraudulent transactions, bonus abuse, money laundering, and other illegal activities.
  • Responsible Gambling: Monitoring betting patterns for signs of problem gambling; enforcing deposit limits, self-exclusion, and account restrictions where applicable.
  • Customer Support: Responding to queries, resolving disputes, processing complaints, and providing technical assistance.
  • Marketing & Personalisation: Sending promotional offers, bonus notifications, and personalized game recommendations — only where you have given explicit consent or where permitted by law.
  • Analytics & Platform Improvement: Analysing aggregate usage data to improve platform performance, user experience, game selection, and service quality.
  • Legal Compliance: Meeting obligations under applicable law, responding to legal process, and cooperating with regulatory authorities.

7. Data Sharing & Disclosure

lion78 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients under strict confidentiality and data processing agreements:

7.1 Service Providers and Data Processors

  • KYC and Identity Verification Partners: Third-party providers that process your identity documents and facial recognition data on our behalf.
  • Payment Service Providers: Banks, e-wallet operators, and payment gateways necessary to process your transactions.
  • Game Technology Providers: Suppliers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft, who receive session data to facilitate gameplay.
  • Fraud Detection and Cybersecurity Services: Providers that help identify and prevent fraudulent activity, bot usage, and account takeover.
  • Cloud Infrastructure Providers : Secure data hosting and storage services operating under binding data protection agreements.
  • Customer Support Platforms: Live chat and helpdesk software providers that facilitate your support interactions.
  • Analytics Providers: Web and product analytics services that process anonymized or pseudonymized usage data to help us improve platform performance.

7.2 Legal and Regulatory Disclosures

We may disclose your personal data to government authorities, law enforcement agencies, courts, or regulatory bodies when required to do so by applicable law, court order, or regulatory directive. Such disclosures may include anti-money laundering (AML) reporting obligations and responses to fraud investigations.

7.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or part of our business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you in advance via email or prominent platform notice if your data becomes subject to a materially different privacy policy as a result of such a transfer.

7.4 With Your Consent

We may share your personal data with other third parties where you have provided explicit, informed consent for such sharing. You may withdraw that consent at any time by contacting our Data Protection Officer.

What We Will Never Do

lion78 will never sell, lease, or rent your personal data to advertisers, data brokers, or any third party for their own commercial marketing purposes. Your data belongs to you.

8. Cookies & Tracking Technologies

lion78 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies may be set when you visit our website:

8.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They enable core services such as user authentication, session management, fraud prevention, and security monitoring. These cookies cannot be disabled without significantly impairing platform functionality.

8.2 Performance and Analytics Cookies

These cookies collect anonymized or aggregated information about how Users interact with the Platform — which pages are visited most frequently, where errors occur, and how users navigate between sections. This data helps us optimize the user experience and resolve technical issues.

8.3 Functional Cookies

These cookies remember your preferences and settings — such as preferred language, currency display (IDR), time zone (WIB, UTC+7), and notification preferences — so you do not need to reconfigure them on each visit.

8.4 Marketing Cookies

With your consent, we may use cookies to personalize promotional content, track the effectiveness of our marketing campaigns, and deliver relevant bonus offers based on your gaming preferences and activity. You may opt out of marketing cookies at any time without affecting your access to core platform services.

8.5 Managing Your Cookie Preferences

You may control cookie settings through your browser's built-in privacy settings. Please note that disabling certain cookies may limit your access to specific Platform features. Refer to your browser's help documentation for instructions on managing cookies. Our Platform also provides a cookie preference center accessible from the footer of our website.

9. Data Retention

lion78 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Our standard retention periods are as follows:

Data Category Retention Period Reason
Account and Identity Data Duration of account + 5 years after closure KYC and AML regulatory obligations
Financial Transaction Records 7 years from transaction date Financial reporting and fraud investigation requirements
Gaming Activity Logs 5 years from last activity Responsible gambling monitoring and dispute resolution
Customer Support Records 3 years from last interaction Service quality, dispute resolution, legal claims
Marketing Consent Records 3 years from consent or opt-out Evidence of lawful marketing basis
Technical / Access Logs 12 months from creation Security monitoring and incident investigation

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual. Where data is anonymized rather than deleted, it may be retained indefinitely for statistical and research purposes.

10. Security Measures

lion78 implements a comprehensive, multi-layered security architecture to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and our servers is encrypted using industry-standard Transport Layer Security (TLS 1.3). This protects your login credentials, financial data, and personal information in transit.
  • Data Encryption at Rest: Sensitive personal data — including KYC documents, financial records, and authentication credentials — is encrypted using AES-256 encryption while stored on our servers.
  • Two-Factor Authentication (2FA): Optional but strongly recommended for all accounts. 2FA adds a second layer of security by requiring a one-time code in addition to your password at login.
  • Firewalls and Intrusion Detection: Enterprise-grade firewalls and automated intrusion detection systems monitor network traffic 24/7 and block suspicious activity in real time.
  • Access Controls: Personal data is accessible only to lion78 staff and contractors who require it to perform their job functions. All internal access is logged, monitored, and reviewed regularly.
  • Regular Security Audits: We conduct periodic penetration testing, vulnerability assessments, and independent security audits to identify and remediate potential weaknesses before they can be exploited.
  • Segregated Player Funds: Your account balance is held in segregated accounts entirely separate from the Company's operational funds, ensuring your deposits are protected regardless of the Company's financial position.

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, lion78 will notify affected users within 72 hours of becoming aware of the breach, in accordance with applicable data protection law. Notification will be sent to your registered email address and displayed prominently on the Platform.

11. Your Privacy Rights

Subject to applicable law and certain conditions, you have the following rights regarding your personal data held by lion78:

  • Right of Access: You may request a copy of the personal data we hold about you, together with information about how it is being processed.
  • Right to Rectification: You may request correction of inaccurate or incomplete personal data. You can update many account details directly through your profile settings.
  • Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, provided we are not required by law to retain it (e.g., AML retention obligations).
  • Right to Restriction of Processing: You may request that we limit processing of your data in certain circumstances — for example, while the accuracy of the data is being contested.
  • Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to us, for the purpose of transferring it to another service provider.
  • Right to Object: You may object to processing based on our legitimate interests, including direct marketing. Where you object to marketing, we will stop processing your data for that purpose immediately.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
  • Right to Lodge a Complaint: If you believe we have mishandled your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within 30 days. We may request proof of identity before processing your request to prevent unauthorized disclosure.

12. Minors & Age Restriction

lion78 services are strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. Our KYC verification process is specifically designed to confirm that all registered Users meet this age requirement before any betting or gaming activity is permitted.

If we become aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

13. International Data Transfers

lion78 primarily processes and stores data on servers located in secure data centers in Asia. However, some of our third-party service providers — including game technology partners such as Pragmatic Play, Evolution Gaming, and Microgaming — operate globally, which may involve the transfer of your personal data to countries outside Indonesia.

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect your information, including:

  • Binding data processing agreements that impose GDPR-equivalent data protection obligations on all processors.
  • Standard contractual clauses approved by relevant data protection authorities.
  • Transfers only to countries or organizations that provide an adequate level of data protection as determined by relevant regulatory bodies.

By using the lion78 Platform from within Indonesia or any other jurisdiction, you acknowledge and consent to the international transfer of your personal data as described in this section.

14. Changes to This Privacy Policy

lion78 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page.
  • Send an email notification to all registered Users at their registered email address.
  • Display a prominent notice on the Platform for at least 30 days following the update.

Your continued use of the lion78 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically. If you do not agree with any material changes, you must stop using the Platform and may request account closure by contacting our support team.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or lion78's data protection practices, please contact us through any of the following channels:

  • Email (General Support): [email protected]
  • Data Protection Officer (DPO): [email protected] — subject line: "Privacy / DPO Request"
  • 24/7 Live Chat: Available on the lion78 website
  • WhatsApp: +62 812 3456 7890

Our Data Protection Officer oversees compliance with this Policy and applicable data protection legislation. All privacy-related correspondence will be acknowledged within 48 hours and substantively responded to within 30 calendar days.

Our customer support team operates in Western Indonesia Time (WIB, UTC+7) with agents fluent in both English and Indonesian to serve our user base across Jakarta, Surabaya, Bandung, Medan, Bali, and all regions of Indonesia.

256-bit SSL Encryption

Every byte of data exchanged between you and lion78 is protected by bank-grade TLS 1.3 encryption, keeping your personal and financial information completely secure in transit.

No Data Selling — Ever

Your personal information is never sold, rented, or traded. We use your data exclusively to deliver, secure, and continuously improve your lion78 experience.

Full Control Over Your Data

Access, correct, export, or delete your personal data at any time. Our Data Protection Officer handles all requests within 30 days, no questions asked.

Rigorous KYC Process

Our identity verification protects every player. KYC documents are encrypted at rest, accessible only to authorized personnel, and never shared beyond regulatory requirements.

Transparent Cookie Use

We clearly explain every cookie category we use and give you straightforward controls to manage your preferences — no dark patterns, no hidden trackers.

Prompt Breach Notification

In the event of any security incident affecting your data, we commit to notifying you within 72 hours — well within international best-practice standards.

Questions About Your Privacy?

Our team is available around the clock to answer any data protection questions or process your privacy rights requests. You can also explore our FAQ or review our full Terms & Conditions for more detail.

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